Customer Service Jobs at Home

A guide to customer service jobs at home. Find the right home based customer service opportunity for you.

These are some of the more popular companies that use at home customer service agents.

westathome.com

• How do I apply? Complete an online application and a skills assessment. If this is successful you will have an automated interview from your home. If you are accepted you will undergo a background check. West at Home Agents are employees of the company.
• What work is involved? This depends on the project but customer service work at home includes entering and verifying customer information, dealing with queries and issues, explaining product features and services.
• What do they pay? Options include a per minute rate, per call or a guaranteed hourly rate. Average rates seem to vary from $9 to $12 per hour.

• How do I apply? Complete the online assessment and the background check. Arise requires you to have an incorporated entity for them to contract with. They do provide resources to help you establish this.
• What work is involved? Arise offers opportunities with over forty clients in customer service, sales and technical support. The majority of their customer service jobs involve handling inbound calls.
• What do they pay? It seems that the average earnings per hour for customer service jobs at home vary from $9 to $14 depending on the work you do.

• How do I apply? You first have to validate your PC system to ensure it meets their technical requirements. You then complete an application profile and test the voice quality of your system. A background check is required. If you are successful you can become an employee of Convergys.
• What work is involved? Convergys home agents deal with inbound calls that vary from customer service to sales support. Paid training is given to successful applicants.
• What do they pay? Home Agents are paid an hourly wage for time worked. The rate is based on the type of work performed. A number of benefit options are available for Home Agents. Scheduling options range from 16 to 40 hours of work per week.

Other companies that you can check out for customer service jobs at home include:
acddirect.com
hirepoint.com
customloyal.com
accoladesupport.com.

It is important to follow these guidelines when researching any company you are considering working for.

• Skill and education requirements. Use the company website to carefully check any skill and education requirements before starting the application process.
• Technical requirements. Companies that offer customer service jobs at home list in detail their technical or system requirements on their websites. Consider these carefully to make sure you can meet them before you begin a time-consuming application process.
• Do not pay a fee for your application. Reputable companies that offer customer service jobs at home will not ask for an application fee. Once you have gone through the initial application process a number of legitimate companies do require you to pay for your final background check.
• Research the company in work-at-home forums. These forums often provide valuable information on the company. If you conduct a search for the company name you will find which forums it is mentioned in.
• Check with the Better Business Bureau. You can assess the reputation of the company by checking with the BBB to see if any complaints have been laid against the company.

About customer service work from home

Getting started as a home based customer service agent

Customer service jobs at home are a growing home income opportunity

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