At Home Customer Service Jobs

A guide to at home customer service jobs. Find the right home based customer service opportunity for you. These are some of the more popular companies that hire home based customer service agents. Go though the details for each company and decide which are the best possibilities for you.

Alpineaccess.com

Alpine Access were the first customer care company to pioneer the work at home customer service agent model and now employs over 7000 home based customer care agents nationwide.

• How do I get hired? Home based customer service agents become employees of the company rather than contractors and are paid an hourly wage. The company takes care of your taxes and offers certain healthcare options and a 401k plan. The hiring process is done online and there is a large amount of information about their technical and other requirements on their website. The process involves an online application, a voice audition via a toll free number, a skills assessment and a phone interview. On getting the job offer you will be required to undergo a background check which you pay for - approximately $45.
• What work is involved? The home based customer service agent will answer incoming calls from clients' customers. Typically the calls involve placing orders, dealing with queries and following up on orders already places. The company provides training and offers the at home customer service agent support from professionals and coaches.
• What do they pay? Pay rates for at home customer service jobs are set according to experience and skills and the client. Generally, the average pay rate is about $9 per hour. You are required to work a minimum of 20 -25 hours per week.

This company also has over 7000 home based customer service agents who are hired as freelancers or independent contractors. They offer a wide variety of at home customer service jobs including inbound direct sales, customer care, outbound sales and bilingual phone services.

• How do I apply? You complete a basic online application and some assessments. If this is successful you will undergo a background check. If you pass the check and you have the required technical equipment you can be invited to become an independent contractor for LiveOps. A self-paced certification/training program follows.
• What work is involved? They provide a variety of at home customer service jobs. Most calls are inbound direct sales calls where a caller is responding to an offer on TV or an advertisement. There are also outbound consultative sales, customer care calls, insurance sales and bilingual phone services for Spanish and French speakers.
• What do they pay? This depends on the volume and type of customer care work you provide. The company states that "in 2009 on average independent contractors received 4 calls per 30 minute time block and invoiced $1.57 per call, including sales incentives". You can choose to work for as many or as few hours as you want.

Working Solutions was established in 1996 and hires independent contractors for various at home customer service jobs.

• How do I get hired? Accurately complete the online application form. Once you have also completed the online testing process you will be notified if you have met the required standards. Your application will then be added to the "pending pool" for consideration for customer care projects.
• What work is involved? Agents work as independent contractors on projects for Working Solutions. Each project is different but primarily focus on customer sales and service.
• What do they pay? Each project is paid differently but agents can earn anything from $7 to $30 per hour depending on the work.

About customer service work from home

Getting started as a home based customer service agent

Earn income at home with work from home customer service opportunities.

Use the search box to find what you are looking for.